Comparison of Patients' Social Trust toward Medical Staff (Before and After Hospitalization); Subjects: Patients Admitted in Kohgiluyeh and Boyer-Ahmad Province Hospitals

Background and Aim: Nowadays, social trust, which has a great role in the development and health of societies, is considered one of the most important aspects of social capital and human communications. Therefore, this study aims to compare the patients' social trust (before and after hospitalization) toward the medical staff of Kohgiluyeh and Boyer-Ahmad hospitals. Methods: A total of 400 patients admitted to Kohgiluyeh and Boyer-Ahmad hospitals were selected by multi-stage cluster sampling and evaluated by a researcher-made questionnaire of social trust. The study includes patients who were (according to the decision of the treatment staff) hospitalized for at least one day and then were discharged. Results: The patients' trust toward nurses and operating room personnel is not significantly different before and after hospitalization (P> 0.05). However, patients' trust toward physicians before and after hospitalization is significantly different (P <0.05), with an increase of 0.27 percent in patients' trust toward physicians after hospitalization. It was also shown that patients' trust toward admission personnel has a significant difference before and after hospitalization (P <0.05), with a decrease of about 0.24 percent in patients' trust toward admission personnel after hospitalization. Conclusion: Considering the decrease in patients' trust toward the operating room personnel and admission staff after the treatment process, it is expected that some measures be taken to increase the patients' trust toward this group.